Developing Human Factors Skills
THE NEED FOR TRAINING
In numerous reports investigating maternal and neonatal deaths, and avoidable harm, a great deal of cases involved an element of substandard care (Each Baby Counts, 2020; HSIB, Summary of Themes, 2020; Saving Babies’ Lives, 2019). Teamwork, communication, and interpersonal skills were cited as particular areas of concern.
The social skills of communication, team-working and leadership and the cognitive skills of situational awareness and decision-making are considered to be key ‘non-technical skills’ (NTS). Such skills are of particular relevance to the maternity care team, where multiple tasks are often required simultaneously, the woman is usually awake, and the clinical circumstances may be complex and stressful.
“Very beneficial day has prompted me to think more about mindfulness and to think about the impact of human factors.”
“Very valuable and relevant.”
AIMS
The course will explore the vital role that nontechnical skills play in improving team working, communication and patient safety. The basics of human factors training for the maternity care team. It aims to improve maternity outcomes and staff satisfaction through development of individual and team human factors skills.
OBJECTIVES
To develop an understanding of what human factors are and how they influence outcomes in maternity care.
To enable you to develop your own and your teams’ human factors skills.
RELEVANT FOR
The course is ideally taught in a multidisciplinary setting and is relevant to all members of the acute maternity team including midwives, obstetricians, neonatal nurses and anaesthetists. It is also relevant for allied health professionals (AHPs).
CONTENT
A one-day multidisciplinary course that will focus on developing ‘human factors’ skills in the delivery suite, with workshops in the following pertinent areas:
Key domains to discuss: situation awareness, team-working, decision making, leadership, giving and receiving feedback, stress and fatigue.
How do we identify these skills?
How do we improve these skills?
Multidisciplinary workshops.
Implications for clinical practice.
97% rated quality of education as ‘Good’, ‘Very Good’ or ‘Excellent’.
98% reported that they would consider or intended to modify practice after seeking more information.
CONSULTANT OBSTETRICIAN AND GYNAECOLOGIST
OBSTETRIC RESEARCH TEAM LEAD
SOUTH TYNESIDE & SUNDERLAND NHS FOUNDATION TRUST
VISITING PROFESSOR; UNIVERSITY OF SUNDERLAND
HONORARY FACULTY CHAIR; BABY LIFELINE BIRTH2 TRAINING
Kim Hinshaw qualified in 1982 in Newcastle upon Tyne and trained in the Northern Deanery as a registrar and in Aberdeen as a Clinical Lecturer/Senior Registrar. He has been a Consultant Obstetrician & Gynaecologist in Sunderland since 1994. He was Director of Research & Innovation from 2010 until 2021.
Kim is a Visiting Professor at Sunderland University. His clinical interests include high-risk pregnancy, preterm birth prevention and intrapartum care an. He has had a long-term interest in training in obstetric skills-drills, & human factors. His team is actively involved in recruiting to NIHR clinical research trials in obstetrics & gynaecology.
Kim has been Faculty Chair for the Baby Lifeline BIRTH2 training programme
HONORARY SENIOR LECTURER IN OBSTETRICS & GYNAECOLOGY, WOMEN’S HEALTH RESEARCH UNIT
Rehan is a Consultant in Obstetrics and Gynaecology and Maternal Medicine at the Royal London Hospital, and the Chair of the Women and Newborn Clinical Board at the Barts Health NHS Trust. He is also the Dean for Education at the Barts Health Education Academy, and an Honorary Senior Lecturer in Women’s Health, Barts and the London School of Medicine and Dentistry.
Rehan is the Co-Chair of the NELLocal Maternity and Neonatal System, and the Obstetric Lead NEL Maternal Medicine Network. He is also the Differential Attainment Advisor at the Royal College of Obstetricians and Gynaecologists, and the Regional Clinical Director for Gynaecology at NHS London. Rehan has been a Course Director for the Baby Lifeline ‘Developing Human Factors Skills’ course since 2015.
